Privacy policy



Privacy Policy for Léonie

Last Updated: 06/10/2023

This Privacy Policy describes how Léonie ("we," "us," or "our") collects, uses, stores, and protects your personal information when you visit our website, interact with us, or purchase our products. We are committed to respecting your privacy and protecting your personal data in accordance with applicable data protection laws, including the GDPR.

1. Information We Collect

We may collect the following types of personal information:

1.1. Personal Identifiable Information (PII): Name, address, email address, phone number, and other contact details.

1.2. Payment Information: Credit card details, billing information, and transaction history (if applicable).

1.3. Purchase Information: Details about your purchases, such as products ordered, order history, and delivery information.

1.4. Website Usage Data: Information about your use of our website, including IP address, browser type, and cookies (for more details, see our Cookies Policy).

1.5. Communication Data: Correspondence and communication records when you contact us via email, phone, or other means.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer support.

2.2. Marketing: To send you promotional emails and newsletters (you can opt out at any time).

2.3. Customer Support: To respond to your inquiries, provide assistance, and address any issues you may have.

2.4. Website Improvement: To improve our website's functionality, performance, and user experience.

2.5. Legal Compliance: To comply with legal and regulatory obligations.

3. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

4. Data Sharing

We may share your personal data with third parties in the following circumstances:

4.1. Service Providers: We may share your data with trusted third-party service providers who help us operate our website and business.

4.2. Legal Requirements: We may disclose your data when required by law or to protect our rights, privacy, safety, or property.

5. Your Rights

You have certain rights regarding your personal data under applicable laws, including the right to access, rectify, erase, restrict processing, or object to processing. To exercise these rights, please contact us using the contact information provided below.

 

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date.