Shipping policy

Shipping Policy for Léonie

Last Updated: 06/10/2023

1. Shipping Locations

We currently offer worldwide shipping.

Please note that shipping options, costs, and delivery times may vary depending on your location.

2. Shipping Methods and Rates

2.1. Shipping Costs: Shipping costs are calculated based on the destination, selected shipping method, and the weight of the items in your order. You can view the shipping cost during the checkout process before completing your purchase.

2.2. Free Shipping: We offer free shipping domestically in Lebanon and France, and on international orders above 250 euros.

3. Order Processing Time

3.1. Processing Time: Orders are typically processed and prepared for shipment within 1 to 3 business days from the date of purchase. Please note that processing times may vary based on product availability and order volume.

3.2. Custom-Made or Personalized Items: For custom-made or personalized jewelry, please refer to the product description for estimated processing times, as they may differ from standard processing times.

4. Estimated Delivery Time

4.1. Delivery Time: The estimated delivery time depends on your shipping location. You can view the estimated delivery date during the checkout process. Please note that delivery times are estimates and not guaranteed.

4.2. Delays: We are not responsible for delays caused by unforeseen circumstances, such as extreme weather, customs processing, or carrier-related issues. While we strive to meet estimated delivery times, some factors may be beyond our control.

5. Tracking Your Order

5.1. Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

6. International Shipping

6.1. Customs and Duties: For international orders, please be aware that customs duties, taxes, and import fees may apply. These fees are the responsibility of the recipient and are not included in the product or shipping costs.